
Timeline
Timeline
Jun 2023 - Aug 2023
Jun 2023 - Aug 2023
Jun 2023 - Aug 2023
Responsibilities
Responsibilities
UX Design UI Design Wireframing Prototyping
UX Design UI Design Wireframing Prototyping
UX Design UI Design Wireframing Prototyping
Team members
Team members
Myself 3 UX Researchers 2 Full-stack Developers 1 Physiotherapist 2 UX Designers
Myself 3 UX Researchers 2 Full-stack Developers 1 Physiotherapist 2 UX Designers
Tools
Tools
Tools
Figma Figjam
Figma Figjam
Figma Figjam
Overview
Overview
Overview
LumbarPal is an app that provides users with a personalised treatment plan to help relieve back pain. This is achieved by having users complete a short survey specifying their symptoms, pain levels and lifestyle habits. The plan includes exercises, stretches and lifestyle recommendations specific to the users' needs.
The app also offers a symptom journal where users can log their daily pain levels and symptoms to help manage back pain effectively from the comfort of their homes.
LumbarPal is an app that provides users with a personalised treatment plan to help relieve back pain. This is achieved by having users complete a short survey specifying their symptoms, pain levels and lifestyle habits. The plan includes exercises, stretches and lifestyle recommendations specific to the users' needs.
The app also offers a symptom journal where users can log their daily pain levels and symptoms to help manage back pain effectively from the comfort of their homes.
LumbarPal is an app that provides users with a personalised treatment plan to help relieve back pain. This is achieved by having users complete a short survey specifying their symptoms, pain levels and lifestyle habits. The plan includes exercises, stretches and lifestyle recommendations specific to the users' needs.
The app also offers a symptom journal where users can log their daily pain levels and symptoms to help manage back pain effectively from the comfort of their homes.








The Problem
The Problem
The Problem
The idea was first proposed by a team member as they experienced back pain themselves. We decided to dive deeper by conducting surveys and performing a competitor analysis. The competitor analysis revealed that while there are several apps out there that resolve this issue, nearly all of them had some major issues like inaccessible subscription plans, the need for prescriptions, lack of information specific to the user's symptoms. Furthermore, a wide majority of the apps were lacking in usability, visual design and failed to capture the user's attention.
The idea was first proposed by a team member as they experienced back pain themselves. We decided to dive deeper by conducting surveys and performing a competitor analysis. The competitor analysis revealed that while there are several apps out there that resolve this issue, nearly all of them had some major issues like inaccessible subscription plans, the need for prescriptions, lack of information specific to the user's symptoms. Furthermore, a wide majority of the apps were lacking in usability, visual design and failed to capture the user's attention.
The idea was first proposed by a team member as they experienced back pain themselves. We decided to dive deeper by conducting surveys and performing a competitor analysis. The competitor analysis revealed that while there are several apps out there that resolve this issue, nearly all of them had some major issues like inaccessible subscription plans, the need for prescriptions, lack of information specific to the user's symptoms. Furthermore, a wide majority of the apps were lacking in usability, visual design and failed to capture the user's attention.
Research
Research
Research
There was a physiotherapist on our team who helped us create a survey with questions that would help us understand how to approach this problem. Upon conducting a survey, nearly 56% of the total responders reported they didn't have time to go to the doctor to get a prescription. Majority of the symptoms reported in the survey could be managed through gentle exercises at home. Nearly 76% of the participants got little to no exercise daily and 84% had a sedentary lifestyle which could be considered one of the causes for their back pain.
To gain a better understanding of their symptoms, we interviewed five patients at the physiotherapist's clinic and presented them with the wireframes. The participants were chosen based on their age, gender and symptoms so that they represented a wider demographic. The interviews validated the insights received from the survey. 50% of the participants' back pain was caused by a sitting for long durations and 25% by bad posture. The remaining 25% was due to existing health conditions and/or serious injuries which resulted in back pain. On an average, participants' reported pain levels 5 to 8. Nearly 75% of the participants said they saw a significant decrease in pain levels after starting exercise targeted towards back pain.
There was a physiotherapist on our team who helped us create a survey with questions that would help us understand how to approach this problem. Upon conducting a survey, nearly 56% of the total responders reported they didn't have time to go to the doctor to get a prescription. Majority of the symptoms reported in the survey could be managed through gentle exercises at home. Nearly 76% of the participants got little to no exercise daily and 84% had a sedentary lifestyle which could be considered one of the causes for their back pain.
To gain a better understanding of their symptoms, we interviewed five patients at the physiotherapist's clinic and presented them with the wireframes. The participants were chosen based on their age, gender and symptoms so that they represented a wider demographic. The interviews validated the insights received from the survey. 50% of the participants' back pain was caused by a sitting for long durations and 25% by bad posture. The remaining 25% was due to existing health conditions and/or serious injuries which resulted in back pain. On an average, participants' reported pain levels 5 to 8. Nearly 75% of the participants said they saw a significant decrease in pain levels after starting exercise targeted towards back pain.
There was a physiotherapist on our team who helped us create a survey with questions that would help us understand how to approach this problem. Upon conducting a survey, nearly 56% of the total responders reported they didn't have time to go to the doctor to get a prescription. Majority of the symptoms reported in the survey could be managed through gentle exercises at home. Nearly 76% of the participants got little to no exercise daily and 84% had a sedentary lifestyle which could be considered one of the causes for their back pain.
To gain a better understanding of their symptoms, we interviewed five patients at the physiotherapist's clinic and presented them with the wireframes. The participants were chosen based on their age, gender and symptoms so that they represented a wider demographic. The interviews validated the insights received from the survey. 50% of the participants' back pain was caused by a sitting for long durations and 25% by bad posture. The remaining 25% was due to existing health conditions and/or serious injuries which resulted in back pain. On an average, participants' reported pain levels 5 to 8. Nearly 75% of the participants said they saw a significant decrease in pain levels after starting exercise targeted towards back pain.
"I wish to be able to train judo again, without having pain for days after training."
-Lina (24)
"I wish to be able to train judo again, without having pain for days after training."
-Lina (24)
"I wish to be able to train judo again, without having pain for days after training."
-Lina (24)
Ideation
Ideation
Ideation
Based on the survey, we created some rough sketches and wireframes. To gain a better understanding of their symptoms, we interviewed five patients at the physiotherapist's clinic and presented them with the wireframes.
The participants were chosen based on their age, gender and symptoms so that they represented a wider demographic. The interviews validated the insights received from the survey. 50% of the participants' back pain was caused by sitting for long durations and 25% by bad posture. The remaining 25% was due to existing health conditions and/or serious injuries which resulted in back pain. On an average, participants' reported pain levels 5 to 8. Nearly 75% of the participants said they saw a significant decrease in pain levels after starting exercise targeted towards back pain.
Based on the survey, we created some rough sketches and wireframes. To gain a better understanding of their symptoms, we interviewed five patients at the physiotherapist's clinic and presented them with the wireframes.
The participants were chosen based on their age, gender and symptoms so that they represented a wider demographic. The interviews validated the insights received from the survey. 50% of the participants' back pain was caused by sitting for long durations and 25% by bad posture. The remaining 25% was due to existing health conditions and/or serious injuries which resulted in back pain. On an average, participants' reported pain levels 5 to 8. Nearly 75% of the participants said they saw a significant decrease in pain levels after starting exercise targeted towards back pain.


User flow
User flow


Some early sketches
Some early sketches






















Wireframes
Wireframes
After presenting the wireframes, 75% of the participants said they would prefer trying an app that promotes exercises to relieve back pain before consulting a doctor. The reasons cited by participants included massive waiting times at doctors' clinics and unaffordable consultation charges. Users also expressed the need for reminders and guided videos as it would help them follow their regimes more consistently.
After presenting the wireframes, 75% of the participants said they would prefer trying an app that promotes exercises to relieve back pain before consulting a doctor. The reasons cited by participants included massive waiting times at doctors' clinics and unaffordable consultation charges. Users also expressed the need for reminders and guided videos as it would help them follow their regimes more consistently.
High-fidelity designs
High-fidelity designs
High-fidelity designs
Based on the research, the team and I decided we wanted the app to feel inviting and relaxing. Users needed to feel a sense of calm and trust while interacting with the app so they could continue using it as and when required. As one of the UX Designers on the team, I was responsible for creating the moodboard and style guide. I tried to keep the overall vibe very calm, relaxed and soothing.
Based on the research, the team and I decided we wanted the app to feel inviting and relaxing. Users needed to feel a sense of calm and trust while interacting with the app so they could continue using it as and when required. As one of the UX Designers on the team, I was responsible for creating the moodboard and style guide. I tried to keep the overall vibe very calm, relaxed and soothing.


Moodboard
Moodboard
Typography
Typography
Typography
Baloo 2
Baloo 2
A perfect blend of pointy paws in a coat of fur, Baloo is an affable display typeface by Ek Type. Available in nine Indian scripts plus Arabic along with a Latin counterpart, the family is Unicode compliant and libre licensed.
Baloo 2 is an extension of the earlier Baloo project. The new Baloo 2 includes additional glyphs, engineering improvements, and has been extended to five weights, ranging from the light footed Regular to the affable ExtraBold. The lighter weights retain Baloo’s characteristic bounce, but they do so slightly, infusing life into each word. This allows the new family to freely fraternise with texts of all sizes and temperaments — be it short bursts or copious reams, demanding headlines or whispering bylines. Carefree yet confident, sprightly yet versatile, the renewed family of Baloo promises to bring warmth to every project.
A perfect blend of pointy paws in a coat of fur, Baloo is an affable display typeface by Ek Type. Available in nine Indian scripts plus Arabic along with a Latin counterpart, the family is Unicode compliant and libre licensed.
Baloo 2 is an extension of the earlier Baloo project. The new Baloo 2 includes additional glyphs, engineering improvements, and has been extended to five weights, ranging from the light footed Regular to the affable ExtraBold. The lighter weights retain Baloo’s characteristic bounce, but they do so slightly, infusing life into each word. This allows the new family to freely fraternise with texts of all sizes and temperaments — be it short bursts or copious reams, demanding headlines or whispering bylines. Carefree yet confident, sprightly yet versatile, the renewed family of Baloo promises to bring warmth to every project.
Ag
Ag
ABCDEFGHIJKLMNOPQRSTUVWXYZ
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
abcdefghijklmnopqrstuvwxyz
0123456789!@#$%^&*()
0123456789!@#$%^&*()
Aa
Aa
Regular
Regular
Font weight: 400
Font weight: 400
Aa
Aa
Medium
Medium
Font weight: 500
Font weight: 500
Aa
Aa
Semibold
Semibold
Font weight: 500
Font weight: 500
Aa
Aa
Bold
Bold
Font weight: 500
Font weight: 500
Colour palette
Colour palette
Colour palette
Teal
Teal
Teal
#36827F
#36827F
#36827F
Eerie black
Eerie black
Eerie black
#1F201E
#1F201E
#1F201E
Mantis
Mantis
Mantis
#68B652
#68B652
#68B652
Amber
Amber
Amber
#F2BB05
#F2BB05
#F2BB05
Chestnut
Chestnut
Chestnut
#A23C2A
#A23C2A
#A23C2A
Final designs
Final designs
Final designs
























Ag
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
0123456789!@#$%^&*()
Aa
Regular
Font weight: 400
Aa
Medium
Font weight: 500
Aa
Semibold
Font weight: 500
Aa
Bold
Font weight: 500